Shipping / Local Pick Up
* Please note Canada Post has increased shipping costs so we have had to increase our shipping minimum to $75.00. (Updated Aug 19, 2020). *
** During sales we may change shipping rates for the duration of the sale. **
FREE LOCAL PICK UP
If you want to forego shipping and pick up your order at our Burnaby warehouse, no problem! Just choose Local Pick Up as your shipping option at checkout and we will contact you as soon as it's ready for pick up. Please wait for our email letting you know when it's ready for pick up (generally 2-4 business days but it could be quicker). Please come during our Warehouse Hours:
Monday - Friday 11-6pm
Pick up address: 2 - 3610 Bonneville Place, Burnaby, BC.
Your order will be packed and shipped within 2-5 business days of placing your order (excluding weekends and holidays). If for any reason we can't fulfill your order in that time, we will contact you to let you know. After your order has been shipped, Canada Post will deliver your parcel within 1-14 business days, depending on where you live in Canada. We ship Expedited Parcel so local orders within Vancouver, BC and the Lower Mainland should arrive within 1-2 business days after we ship (excluding weekends and holidays). You will receive a tracking # so you can keep an eye on the progress of your shipment.
WITHIN CANADA via Expedited Canada Post (with tracking #):
$0-74.99 : Shipping flat rate $9.95
$75+ (before taxes) : FREE SHIPPING
TO UNITED STATES, via USPS PRIORITY MAIL or UPS (with tracking #):
$0-99.99 : Shipping $9.95
$100+ (before taxes): FREE SHIPPING
Please email us if you are interested in rush/overnight shipping. We can definitely do it and will provide a quote for you. Please email us at firstname.lastname@example.org.