Shipping / Local Pick Up / Local Delivery
* Please note we've had to slightly increase free shipping minimums to $98 (before taxes) within Canada and $125 (before taxes) to USA. Thank you for understanding!
Your order will be packed and shipped within 1-5 business days of placing your order (excluding weekends and holidays). If for any reason we can't fulfill your order in that time, we will contact you to let you know. After your order has been shipped, Canada Post will deliver your parcel within 1-14 business days, depending on where you live in Canada. We ship Expedited Parcel so local orders within Vancouver, BC and the Lower Mainland should arrive within 1-2 business days after we ship (excluding weekends and holidays). You will receive a tracking # so you can keep an eye on the progress of your shipment.
WITHIN CANADA via Expedited Canada Post (with tracking #):
$0-97.99 : Shipping flat rate $9.95
$98+ (before taxes) : FREE SHIPPING
TO UNITED STATES, via USPS PRIORITY MAIL or UPS (with tracking #):
$0-124.99 : Shipping $9.95
$125+ (before taxes): FREE SHIPPING
Please email us if you are interested in rush/overnight shipping. We can definitely do it and will provide a quote for you. Please email us at email@example.com.
FREE LOCAL PICK UP
If you want to forego shipping and pick up your order at our Burnaby warehouse, no problem! Just choose Local Pick Up as your shipping option at checkout and we will contact you as soon as it's ready for pick up. Please wait for our email letting you know when it's ready for pick up. We generally fulfill Local Pick Up orders within 24-28 hours. Please pick up during our Warehouse Hours:
*PLEASE READ* Please only park in 1 of the 4 parking stalls directly in front of our shop as a courtesy to our neighbours!! If these parking spots are full please park on the street on Bonneville Pl (in the cul-de-sac).
Monday - Friday 11-6pm
Pick up address: 2 - 3610 Bonneville Place, Burnaby, BC.
If you live in New Westminster you've lucked out with another shipping option - Local Delivery! We are hoping to expand this option to Burnaby and other neighbouring cities but we are just in the Test Stages right now!
Local Delivery is generally quicker than Shipping as your package will be packed + personally delivered by us within 1-2 business days of placing your order. You will receive an email and/or text as soon as it's been delivered!
Local Delivery charges:
$0-74.99 : Flat Rate $9.95
$75+ (before taxes) : FREE LOCAL DELIVERY